Frequently asked questions

A place to buy indie games and software together. Each product has a group with discount tiers: the more people join, the lower the price gets for everyone in the group.

Join a group at the price shown. As more people join, new tiers unlock and the price drops for everyone, including people who joined earlier. When the deadline arrives, the group completes if it reached its minimum number of buyers.

No. The price you see when you join is the most you'll pay. It can only go down.

Then it doesn't go ahead, nobody is charged, and we email everyone in the group to let them know.

Some sellers give the first few people who join an extra discount on top of the group price. If a listing has them, it shows how many are left.

Sellers can let a group extend once by 24 hours if it's close to unlocking its next price tier when the deadline hits. Everyone in the group gets an email when that happens.

Only if the group completes, and only the final group price. Payments aren't switched on yet, so right now nobody is charged when a group completes. We'll tell you before that changes.

Yes, any time before it closes, from the product page or My groups. You won't be charged.

Usually, up to the limit the seller sets per buyer. Each copy counts toward the group's total.

So we know the address is really yours before you join groups or post requests. Check your inbox (and spam) for the link, or use Resend link at the top of your account.

When a group completes, the seller delivers your key or download to your Library, and we email you when it's ready. Each listing says which platforms and regions it works on.

Contact the seller first, using the support details on the listing. If that doesn't sort it out, email us at hello@crowdd.shop.

Each listing shows its refund policy, set by the seller: you can always leave before the group closes, and some products also offer a refund for 14 days after delivery. Your local consumer rights still apply.

Request it. If someone already asked for the same thing, your vote is added to theirs, and sellers can see which products people want most.

Everyone who requested or voted for it gets an email when the group opens.

Sign in and open Sell on Crowd'd in your account to request a seller account. We review requests, usually within a couple of days. Once approved, you get a seller dashboard to launch groups and upload keys.

Listing is free. We take a 10% commission on completed sales only. See everything sellers can set up.

Yes. Seller accounts keep their groups, library, and watchlist. You just can't join your own groups.

Use Forgot password on the sign-in page. The link we email works once, for 60 minutes.

Go to Settings and choose Delete account. You'll leave any open groups without being charged. See the Privacy Policy for what's removed and what's kept.

Email hello@crowdd.shop.